In store pick-up is available at the Exeter, NH store location. All orders are typically ready the same day. Store hours are M-F 10-7, Saturday 10-6 and Sunday 12-5.
If your order is being shipped, LunaChics ships via USPS and UPS. If you need your order expedited, occasionally FedEx is used if that is the most cost effective. Orders placed by 2pm EST (Monday through Thursday) will ship that day or the next morning. Orders placed Friday through Sunday will be processed and shipped on Monday (unless Monday is a holiday).
LunaChics shipping costs are a flat rate of $8 and free for orders over $150. If you need your order expedited, shipping costs will be quoted via email to you before your order is processed. If any or all of your order is returned, we are not responsible for your shipping costs unless there was an error on our part.
We ship only to the United States. Hawaii may incur greater shipping costs. Currently, we ship only to a street address – no PO Boxes or APO/FPO addresses. LunaChics is not responsible for any lost or stolen packages or by delays due to the carrier. All orders will have a tracking number.